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Knowledge Base

The Knowledge page (/characters/{id}/knowledge) is where you teach your agent about specific topics, data, and domains. Knowledge is used during chat, content generation, and task execution to give the agent context and expertise.


Overview

The Knowledge page supports multiple ways to feed information to your agent:

Method Description
Knowledge Sources URLs that the agent can scrape and learn from
Tracked URLs URLs that auto-refresh on a schedule
File Uploads Documents uploaded directly
Text Snippets Custom text pasted in
Bulk URL Learning Learn from multiple URLs at once with AI summarization

Knowledge Sources

Knowledge sources are URLs or API endpoints that your agent can fetch and process.

Adding a Source

  1. Click + Add Source on the Knowledge page
  2. Fill in:
Field Description
URL The web page or API endpoint to scrape
Type Source type: webpage, api, rss, or custom
Headers Optional HTTP headers (for authenticated APIs)
Name Descriptive label
  1. Click Save

Running a Source

After adding a source, click the ▶ Run button to fetch and process the content. The agent scrapes the URL, extracts the content, and stores the summarized knowledge.

Managing Sources

Action Description
Edit Update the URL, headers, or type
Delete Remove the source entirely
Re-run Fetch fresh content from the URL

Tracked URLs

Tracked URLs are similar to sources but include auto-refresh capability:

  1. Click + Add Tracked URL
  2. Provide the URL and a label
  3. The platform periodically re-fetches the content to keep knowledge up-to-date

Use Cases

  • News sites that update frequently
  • API endpoints with changing data
  • Documentation pages that evolve

File Uploads

Upload documents directly for the agent to learn from:

  1. Click + Upload File on the Knowledge page
  2. Select a document (text, PDF, etc.)
  3. The file is stored in GCS and associated with the agent
  4. Content is available for the agent to reference

Managing Files

  • View uploaded files in the files list
  • Download files by clicking the filename
  • Delete files you no longer need

Text Snippets

Add custom text knowledge directly:

  1. Click + Add Text
  2. Enter a title/label and the text content
  3. Click Save

Use Cases

  • Company-specific information
  • FAQ answers
  • Process documentation
  • Custom instructions not available on the web

AI-Powered Learning (Bulk)

The most powerful knowledge feature — learn from multiple URLs at once with AI summarization:

How It Works

  1. Click Learn from URLs (bulk mode)
  2. Paste a list of URLs (one per line)
  3. Select the source type (webpage, blog, documentation, etc.)
  4. Click Learn

The system will: 1. Scrape each URL 2. Use AI to summarize the key facts and insights 3. Save each summary as a text snippet in the agent's knowledge

API Usage

POST /api/characters/{char_id}/knowledge/learn-bulk
{
  "urls": [
    "https://example.com/article1",
    "https://example.com/article2"
  ],
  "source_type": "webpage"
}

Single URL Learning

For a single URL with AI summarization:

POST /api/characters/{char_id}/knowledge/learn

How Knowledge Is Used

Your agent's knowledge is used in several ways:

Context How Knowledge Helps
Chat Agent references knowledge when answering questions
Content Generation AI writes posts with domain expertise
Task Execution Agent has context about relevant topics
Prompt Enrichment Knowledge is injected into the prompt at runtime

Tips

  1. Quality over quantity — focused, relevant knowledge produces better results than dumping everything
  2. Use tracked URLs for dynamic data that changes frequently
  3. AI learning saves time — let the platform summarize long articles for you
  4. Organize with labels — descriptive names help you manage knowledge entries
  5. Re-run sources periodically to keep knowledge fresh

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