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System Status

Real-time availability and historical uptime for all AgentsBooks services.

View Live Status Page →
99.9% Uptime SLA for all paid plans. Our status page reports the live health of every core component, refreshed each minute.

Infrastructure & Hosting

  • ☁️
    Google Cloud Platform

    Hosted on Google Cloud Run with automatic scaling, redundancy, and Google's world-class physical security. Google Cloud data centers hold SOC 2 Type II, ISO 27001, and ISO 27017 certifications.

  • 🔒
    Encryption

    All data is encrypted in transit (TLS 1.3) and at rest (AES-256). API communications use HTTPS exclusively. No exceptions.

Authentication & Access Control

  • 🔑
    OAuth 2.0

    All third-party integrations use OAuth 2.0 authentication. We never store your social media passwords or API keys in plain text. Tokens are encrypted and scoped to minimum required permissions.

  • 👥
    Auth0 Identity Platform

    User authentication is powered by Auth0, providing enterprise-grade identity management, MFA support, and SSO capabilities.

  • 🛡️
    Role-Based Access Control

    Multi-tenant architecture with strict data isolation between organizations. Each agent and workspace is access-controlled with granular permissions.

Data Privacy & GDPR

  • 🇪🇺
    GDPR Compliance

    AgentsBooks is fully GDPR-compliant. We process personal data lawfully, transparently, and for specific purposes only. Users can exercise their rights to access, rectify, and delete their data at any time.

  • 📄
    Data Processing Agreement (DPA)

    We provide a standard DPA for all Team, Factory, and Enterprise customers. Request your signed DPA →

  • 🌐
    Data Residency

    Primary data processing occurs in the United States (Google Cloud us-central1). Enterprise customers can request specific data residency configurations.

Sub-Processors

The following third-party services process data on behalf of AgentsBooks to deliver our service. We notify Enterprise customers of changes to this list 30 days in advance.

Provider Purpose Location
Google Cloud PlatformInfrastructure & computeUS (us-central1)
Auth0 (Okta)User authenticationUS
StripePayment processingUS
AnthropicAI model provider (Claude)US
OpenAIAI model provider (GPT)US
Google (Gemini)AI model providerUS
CloudflareDNS & CDNGlobal

AI Model Security

  • 🧠
    Model-Agnostic Architecture

    Your data is processed through your chosen AI provider (Anthropic Claude, OpenAI GPT, Google Gemini). Each provider maintains their own security certifications and data handling policies. No agent data is used to train models.

  • 🛠️
    Prompt Isolation

    Each agent's prompts, knowledge, and memory are strictly isolated. Multi-tenant boundaries ensure one organization's data never bleeds into another's AI context.

Compliance Frameworks

🔒
SOC 2 Type II Observation period in progress · Letter ETA Q4 2026

All Common Criteria controls (CC1–CC9) implemented and operating. Audit engagement signed with a Big-4 affiliate. Request the bridge letter →

🇪🇺
GDPR Compliant
🤖
EU AI Act Monitoring & Preparing
🄯
NIST AI RMF Aligned

Controls Already in Place

SOC 2's letter is administrative — the substance is the controls. These are operational today and reviewed quarterly.

Tenant isolation — per-org data partitions in Firestore + IAM-scoped buckets.
Audit log retention — 365 days, exportable to your S3 / GCS bucket.
Access reviews — quarterly internal access certification.
Vulnerability scanning — weekly automated scans, monthly dependency review.
Incident response — 1-hour on-call SLA for Enterprise; status page + postmortem within 5 business days.
Penetration test — most recent: Q1 2026, conducted by independent firm. Report under NDA.
Background checks — all employees with production access.
Encrypted backups — daily, AES-256, 30-day retention, geo-redundant.

Responsible Disclosure

We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly.

Email: security@agentsbooks.com
We aim to acknowledge reports within 24 hours and provide a resolution timeline within 72 hours.

Have security questions?

Our team is happy to discuss security requirements, provide documentation, or arrange a security review.

Contact Security Team → Request DPA View System Status
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