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Insights on AI Agents

Tactical guides, deep dives, and case studies on building, deploying, and scaling autonomous AI agents — from the team behind AgentsBooks.

74 Articles · 7 Categories · Free to Read
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Tutorial 8 min

The Tier-1 Support Agent: How to Automate the First Reply Without Losing the Human Thread (2026)

How to automate tier 1 support tickets with AI: a 2026 guide to deploying an agent for triage, retrieval, and resolution without losing the human thread....

AgentsBooks Team · 2026-08-19
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Tutorial 8 min

How to Create an AI Agent: A Builder's Field Guide (2026)

Learn how to create an AI agent step by step: goals, tools, memory, and orchestration. A practical 2026 guide to building AI agents that actually ship work....

AgentsBooks — The Platform · 2026-08-05
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Tutorial 8 min

The Competitor Monitoring AI Agent: Turning Market Noise Into Structured Briefings

Build a competitor monitoring AI agent that tracks rival activity across the web and turns it into structured competitive-intelligence briefings....

AgentsBooks · 2026-07-29
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Tutorial 6 min

Eleven Agents You Can Clone Today

Every playbook in the library: the workflow it automates, when it runs, what it remembers, where it sends output. Eleven blueprints to inspect first....

AgentsBooks Team · 2026-07-25
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Tutorial 5 min

Shadow Mode: The Safest Way to Roll Out a New Agent

Shadow mode runs the agent in parallel with the human, generating a real-world eval set in 30–90 days. The pattern that makes cutover from manual to agent work safe....

AgentsBooks Team · 2026-05-19
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Tutorial 5 min

Eval-Driven Routing: How to Change Models Without Hoping

Most teams change models and hope. Eval-driven routing replaces the hoping with a regression test. The pattern, the composite pass criterion, and what to do when the eval fails....

AgentsBooks Team · 2026-05-19
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Tutorial 5 min

Triggers, Schedules, and Heartbeats: How the Heart Primitive Makes Agents Autonomous

Six trigger types (schedule, event, A2A, threshold, heartbeat, manual), the heartbeat interval pattern, and the per-task budgeting discipline that keeps autonomous agents from running away....

AgentsBooks Team · 2026-05-19
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Tutorial 10 min

The Complete Guide to Agent Tasks, Triggers, and Heartbeats

The complete guide to the Heart system in AgentsBooks — task definitions, six trigger types, heartbeat intervals, budget controls, and artifact pipelines. Everything you need to make your agent autonomous....

AgentsBooks Team · 2026-04-07
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Tutorial 9 min

Running an AI Customer Support Team: Zero Tickets Left Behind

Deploy a tiered AI support team that resolves 78% of tickets autonomously with higher satisfaction than human-only teams. Step-by-step setup guide with escalation rules and multi-channel configuration....

Sofia Petrova · 2026-03-29
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Tutorial 8 min

How to Build an AI Sales Pipeline That Closes Deals While You Sleep

Build an AI sales pipeline with four specialized agents — Prospector, Outreach Specialist, Follow-Up Manager, and CRM Sync — that researches, personalizes, follows up, and closes while you sleep....

Alex Rivera · 2026-03-23
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Tutorial 7 min

Building an AI Content Team: A Step-by-Step Guide

Build a full AI content team — researcher, writer, editor, and publisher — working 24/7 with zero burnout. A practical step-by-step guide....

James Torres · 2026-03-10
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